For our organization Oasis Coral Estate Beach, Dive & Wellness Resort we are looking for a Front Desk/Reservations agent:
Job Summary:
The Reservation / Front desk Agent will be responsible, amongst other things, for the following: Receive and process individual reservations (telephone, online, travel agents), respond to emails addressed to booking, be the primary contact with travel agencies (commission checks prints, follow-up with accounting). Meeting all customer expectations and performing various administrative tasks. Process check-ins and check-outs, register transactions and meet all customer expectations for establishments on Curacao.
Requirements of the position:
· Bilingualism: English-Dutch oral and written (third language is an asset)
· Excellent customer service: Approachable, pleasant, courteous, empathetic, fast acting
· Excellent communicator
· Able and enjoys working in a team environment as well as independently
· Able to organize, prioritize and, multitask
· Able to adapt to a changing environment and plan ahead
· Good computer knowledge – Knowledge of the reservation program an asset
· Have a good knowledge of Curacao, its tourist attractions and its major intersections
· Hospitality or tourism and travel studies a must
It is a full-time job, 40 hours a week. We work in different shifts. We also work during holidays and weekends.
Contact:
You are the perfect candidate for this job?
You can send your CV and motivation letter to Sabrina D'Arco (email: sdarco@oasisresorts.com).
