For our organization Oasis Coral Estate Beach, Dive & Wellness Resort we are looking for a Front Desk/Reservations agent:
The Reservation / Front desk Agent will be responsible, amongst other things, for the following: Receive and process individual reservations (telephone, online, travel agents), respond to emails addressed to booking, be the primary contact with travel agencies (commission checks prints, follow-up with accounting). Meeting all customer expectations and performing various administrative tasks. Process check-ins and check-outs, register transactions and meet all customer expectations for establishments on Curacao.
Requirements of the position:
· Bilingualism: English-Dutch oral and written (third language is an asset)
· Excellent customer service: Approachable, pleasant, courteous, empathetic, fast acting
· Excellent communicator
· Able and enjoys working in a team environment as well as independently
· Able to organize, prioritize and, multitask
· Able to adapt to a changing environment and plan ahead
· Good computer knowledge – Knowledge of the reservation program an asset
· Have a good knowledge of Curacao, its tourist attractions and its major intersections
· Hospitality or tourism and travel studies a must
It is a full-time job, 40 hours a week. We work in different shifts. We also work during holidays and weekends.
You are the perfect candidate for this job?
You can send your CV and motivation letter to Sabrina D'Arco (email: firstname.lastname@example.org).